Shipping & Returns Policy
All orders are shipped within 2 business days of you placing the order using USPS or UPS depending on your location and fastest available service. We aim to have your orders delivered in a time frame between 3 to 5 business days; however, you may receive your items earlier. Express shipping options may also be available at checkout. All orders are shipped with a tracking number so you can track it every step of the way! Packages may be faced with postal delays beyond our control.
Refunds and Exchanges
Exchanges and refunds may be offered in an instance of an incorrect/incomplete order, manufacturing or shipping mistakes, or other related issues. Each exchange/refund request must first be reviewed and approved by the LeapYears® team. Refunds cannot be issued once the bottle’s seal is broken; refund requests must be given within one week of order delivery.
If for any reason you are unsatisfied with your order, please contact us at email@example.com.
To return an item, place it safely in secure packaging and include your proof of purchase, then mail your return to the following address:
Animal Bioscience Inc.
361 Newbury Street, 5th Floor
Boston, Massachusetts, 02115, USA
Please note, customers are responsible for all return shipping charges. We recommend that you use a trackable method to mail your return.
If a refund is approved by the LeapYears® team, after we have received your returned item and inspected its condition, we will process your refund or exchange. Refunds will be sent to your original method of payment. Please allow at least fifteen (15) days from our receipt of your item to process your return. Refunds might take 1-2 billing cycles to post to your credit card statement, depending on your bank. We will notify you by email when your return has been processed.