Contact Us

We love to hear from our customers and partners.  Please use the form below to reach out to our team and we look forward to assisting you.

For Media and other specific inquiries please see the details below.

Inquiries are typically answered within 1 business day. Chat soon!

Business Hours: Mon-Fri,  9 AM – 6 PM ET

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FAQs

Yes, for those who would prefer a single order over a monthly subscription, please toggle the big green button at the top of the "Buy Now" page from “Subscribe” to “Buy Once”. To confirm, you will see “Buy Once” in the product description in your cart.

No, currently Leap Years is shipped free within the continental United States and for a small fee to Alaska and Hawaii.

Leap Years is shipped within the next business day. You will receive a confirmation email when it is on its way. Most customers receive their order within 3-6 business days.

Yes, if the bottle is unopened (seal intact) and if the return request is approved by the Leap Years team. We cannot accept bottles in which the seal was opened. Please see our Shipping & Returns Policy for additional information.

You can cancel your subscription at any time for any reason by either (A) logging into your account and heading to the “Subscriptions” tab where you will see the action to “Cancel” or (B) emailing us at support@leapyears.com and we can tackle it for you quickly. Alternatively, you can always pause/suspend your subscription instead of cancelling outright, if you’d prefer.

You can reset your password here. After providing your email address or username, an email will be sent with reset instructions. This can also be done by going to the My Account page via the link in the footer of our website and clicking "Lost your password?"

Every Leap Years customer receives a unique referral URL and code to refer Leap Years to family and friends! You can find your unique Refer a Friend code in your Account page.

 

If someone uses your referral code, you [the referrer] will receive 10% off your next order. The discounts stack! For example, if three (3) people you referred use your code in one month, you will get 30% off your next order (up to 100% off your next order).

 

If you [the referrer] are a current subscriber, your gained referral discounts will automatically be applied to your next renewal order. If you are a Buy-Once customer who builds up referrals, you will get an email with unique discount code(s) to use at checkout to apply the referral discounts gained.

LY-D6 is a golden color because it is a combination of the NAD+ booster and senolytic and is administered on two consecutive days per month.

 

LY-D2 is brown and it contains the daily NAD booster only.

Leap Years is a monthly regimen. On two consecutive days, you give the light-colored combination soft chews (from the bag inside the bottle (NAD booster and senolytic)). Daily after that, you give the dark-colored (NAD booster) soft chews (in the bottle) all the rest of the days of the month. We recommend starting the combination (light-colored) soft chews at the beginning of the month so it is easy to remember but you may start them on any two consecutive days of the month.

 

It takes about 4-6 weeks for senescent cells to develop, so the light-colored combination soft chew (NAD booster and senolytic) knocks down the population at the start of each month. Then, the dark-colored soft chew (NAD booster) supports the use of NAD for the healthy cells for the remainder of the month.

We have tested up to 10 times the daily dosage in a safety study in dogs and found no adverse effects. In the event of overdosage, please seek veterinary attention.

It takes about 4-6 weeks for senescent cells to develop, so the light-colored combination soft chew (NAD booster and senolytic) knocks down the population at the start of each month. Then, the dark-colored soft chew (NAD booster) supports the use of NAD for the healthy cells for the remainder of the month.

Please use our CONTACT US form, or if your question is urgent, please call us at +1 888-850-1930 Monday to Friday 9 am – 6 pm ET.

For immediate attention or medical emergencies please contact your local veterinarian.

Have more questions about Leap Years?
Visit our full FAQs page.

Media & Community Stakeholder Inquiries

Our leadership team are available to speak with the media and the community to discuss the findings of our work and our vision of a future for better treating the signs of aging for our much-loved dogs.

Areas of Interest

In addition to the information on our website, we welcome questions from the media and interested organisations or individuals. Areas of interest and collaboration are:

  • Benefits of our products and/or services to help Dog Lovers to assist their dogs to age well
  • Treatments available for Veterinarian Professionals
  • Scientific Research into aging generally, and specifically as it related to dogs
  • Educational materials for students at all levels of education

Media are invited to complete the form above for providing commentary and story ideas.

Our team can readily provide guidance to media on appropriate spokespeople for media stories or offer advice/direction to complement a story idea.

We can help you to reach staff quickly to discuss stories and arrange interviews with stakeholders that are consenting. We can also approach patients and their families to seek their involvement in a story.

Student Requests

As a rapidly growing company we will do our best to accommodate requests from current students. The education of tomorrow’s minds in our field is very important to us. Please also use the form above to ask us your questions and we will endeavour to get back to you within 72 hours with guidance on the best way to address your request.

Why Choose Leap Years®

Limits cognitive decline and increases engagement.

Helps to strengthen muscles, enhance movement and restore vigor.

Better mental fitness provides more enjoyment of life together.

Improves overall healthspan and quality of life for dogs in their later years.

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